Privacy Policy
Last update: August 15th, 2018
Your Consent
By using our site, in subscribing to our service, or filling in a contact form on our website or other sites owned by Emil Bruckner, you agree and accept that we process, store and use the personal data submitted in accordance with the rules set forth below. In case you want your personal data removed permanently, please contact us: hi@emilbruckner.com.
What information do we collect from you?
We collect information about you when you provide it to us, when you use our products, and when other services provide it to us.
Account information: We collect information about you when you register for an account for Find Better Questions.
Information you provide through our products: We collect and store content that you create and store. This content includes any information about you that you may choose to include.
Website visitors: If you are one of our website visitors, we may collect non-personally-identifying information such as the browser type you are using, the referring site and date and time of each visit. We collect information when you register on our site, place an order, subscribe to our newsletter or fill out a form. We also store conversations from the website’s chat.
Information we collect automatically when you use our Services: We track certain information about you when you visit and interact with any of our services.
Cookies: Find Better Questions and our third-party partners, such as our analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.
Information about the data we collect for our clients: Find Better Questions processes information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. Find Better Questions helps its clients to provide the necessary information to inform their customers about the nature and purpose of Find Better Questions and the collected information, if required. We may collect personally identifiable information such as first and last name, zip code, phone number, e-mail address, professional title, company name, and password from our customers and their clients.
What do we use your information for?
Any of the information we collect from you (either personally-identifying or non-personally-identifying) may be used in one of the following ways:
To personalize your experience: your information helps us to better respond to your individual needs.
To improve our website or app: we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails: The email addresses you provide, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Please note, that using certain Find Better Questions services necessarily requires you to receive emails.
How do we protect your information?
Technical security
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
How long do we keep your information?
How long we keep information we collect about you depends on the type of information.
After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.
Marketing information: If you have chosen to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our products, such as when you last opened an email from us or signed in to your Find Better Questions account.
Cookie policy
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.
Further information
Do we disclose any information to outside parties?
We do not sell or trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children's Privacy
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date.
Contacting Us
Your information is controlled by Emil Bruckner.
If you have any questions or concerns about how your information is handled, please direct your inquiry to Emil Bruckner.
Still have questions?
I realize everyone has a different view on privacy. I take your privacy very seriously. If you still have concerns, or are unclear about any aspect of this privacy policy, please contact me, and I will be happy to discuss the matter with you.
Contact information:
Emil Bruckner
Markgraf-Rüdigerstraße 23
1150 Vienna, Austria
contact@findbetterquestions.com